topic Re: Call / Message history or bill in Get Support

Call / Message history or bill

Ashishsaini1 — Sat, 18 Mar 2023 20:00:40 GMT

Hi i need the call history/msg history or invoice for 2022 Sep1 to oct31, it's urgent

Handy1 — Thu, 16 Mar 2023 14:06:04 GMT

@Ashishsaini1 You need to contact support for official invoice

Getting support / submit ticket

Or while your already here and logged in the community

Watch for reply top of page to the

Right ( envelope image )

esjliv — Thu, 16 Mar 2023 14:06:09 GMT

@Ashishsaini1 - we are all customers like you here.

Try asking CSA for your request.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

Meow — Thu, 16 Mar 2023 14:12:34 GMT

Usage history is kept for 90 days only through your account.

You could ask agent if they keep and have access to longer period.

hTideGnow — Thu, 16 Mar 2023 14:27:09 GMT

HI @Ashishsaini1 just to lower our expectation, PM agent might take as many as 2 weeks for the invoice request

Ashishsaini1 — Wed, 29 Mar 2023 04:35:47 GMT

Thank you everyone 🙌