topic Re: Web portal useless. in Get Support

Web portal useless.

artysi — Sat, 18 Mar 2023 20:03:53 GMT

It seems the only page that works is the 'my account' page. All other links get a 404. This has been for the past 6 months. I cannot check my payments.

Re: Web portal useless.

Handy1 — Wed, 15 Mar 2023 18:09:56 GMT

@artysi Clear web browser clear cache and cookies or try incognito private mode there are cache issues or even another device or lap top

Re: Web portal useless.

hTideGnow — Wed, 15 Mar 2023 18:10:01 GMT

Hi @artysi it works for me

Try again by using Incognito/Private/secret browsing mode . Or try again with another browser or another device

Re: Web portal useless.

DDM69 — Wed, 15 Mar 2023 18:12:20 GMT

Web portal is working fine. I'm having no issues.

Re: Web portal useless.

DennyCrane — Thu, 16 Mar 2023 01:02:21 GMT

No issues here, other than the infamous caching issue and late at night if the system is down. I always just default to Incognito Mode or using the Duck Duck Go browser.

Re: Web portal useless.

artysi — Thu, 16 Mar 2023 01:12:35 GMT

Working now. Firefox did an update. I guess some of the cache was cleared. Mobile app was working.