topic Re: Add on in Get Support

Add on

Ah11 — Sun, 12 Mar 2023 00:40:30 GMT

I just purchased the 15 day US roaming to text and use my phone but it’s not working

Re: Add on

Meow — Sun, 12 Mar 2023 00:44:45 GMT

According to Public Mobile:

PM will have T-mobile 2G network for US talk. Try to manually connect to T-mobile.

Roaming is for Data only. Voice and SMS text will still work.

Data will work on LTE, but will switch over to 2G to make a call.

However, the quality of service will vary depending on the different coverage areas when roaming in the USA.

Re: Add on

dust2dust — Sun, 12 Mar 2023 00:50:35 GMT

Are you in the US? Set your phone to automatic networks. You'll connect to T-Mobile. You should get a welcome to the US text. Set your phone to LTE for network type. Text should work. Talk might or might not work. If you can change the network type to 2G then talk and text should work.

Re: Add on

hTideGnow — Sun, 12 Mar 2023 00:52:56 GMT

hi @Ah11

FOR US roaming, if just text, you just need to connect to T-MOBILE 4G network , which should be a easy. Making calls would be different you need T-Mobile 2G network, could be harder

but first, can you connect to T-Mobile at all? if not, try manual connect