topic why my plan got changed? in Get Support

why my plan got changed?

zw — Fri, 10 Mar 2023 07:08:37 GMT

I just noticed that I got charged incorrect amount in the last bill and when I checked online, I saw my plan got changed! I didn't do change to my account.

Why was it happened?

Re: why my plan got changed?

JK8 — Fri, 10 Mar 2023 07:14:49 GMT

@zw

Did you accidentally say yes to a text message from PM about a plan change?

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Re: why my plan got changed?

dust2dust — Fri, 10 Mar 2023 07:17:15 GMT

Click all the little spinner refresh icons lowerdown to be sure you're seeing current information.

If you did in fact reply to one of those promo texts then just set up another plan change for your next renewal back to what you had.