topic Re: Canadian data add-on in Get Support

Canadian data add-on

Oceanbluehusky — Thu, 09 Mar 2023 03:57:50 GMT

I have added funds to my account, but when I go into add ons, there’s no option to add Canadian data. I’m all out of data and need to buy some more.

Re: Canadian data add-on

softech — Thu, 09 Mar 2023 04:03:22 GMT

@Oceanbluehusky try login again using Incognito mode. or Private mode in Sarafi. There is certainly data add-on there

Re: Canadian data add-on

hairbag1 — Thu, 09 Mar 2023 04:20:07 GMT

@Oceanbluehusky

log in to your account using incognito mode / Plans and Add-ons. / Shop ADD-ONS / Data...then select one of the 2 In-Canada Data options.

Re: Canadian data add-on

Oceanbluehusky — Thu, 09 Mar 2023 04:31:46 GMT

Thanks for the tip. I tried logging in in Private Mode . Is that what you mean? I’m not sure what incognito mode is. The only options for add ons that I get are U.S add ons.

Re: Canadian data add-on

Hollister — Thu, 09 Mar 2023 04:39:52 GMT

@Oceanbluehusky

Click the Data tab. Default is Bundle…you need Data.

Re: Canadian data add-on

hairbag1 — Thu, 09 Mar 2023 04:39:35 GMT

@Oceanbluehusky

Private Mode is fine...

Re: Canadian data add-on

softech — Thu, 09 Mar 2023 04:41:40 GMT

@Oceanbluehusky

Private mode is right

Click the arrow beside Bundle to shoe more options, click Data