topic Data does not work on LG XPower K210 in Get Support

Data does not work on LG XPower K210

Sherry1313 — Tue, 04 Jan 2022 20:01:51 GMT

I can not set up APN on my lg so that mobile data starts working.

I followed instructions and set up manual APN but didn't work out.

Calling works though.

Thanks for help!

Please do not advise to contact moderators. I did. They could not help.

Re: Data does not work on LG XPower K210

will13am — Tue, 28 Nov 2017 20:00:12 GMT

Are you editing an existing APN or creating a new one? Try creating a new one.

Re: Data does not work on LG XPower K210

Luddite — Tue, 28 Nov 2017 20:00:51 GMT

At the risk of boring with things you have already tried here's a long list of items to check. Most people usually discover one that helps before they must do a factory reset. Sorry it not specific but I have limited familiarity with Android OS.

- connects with wifi?

- cellular data turned on?

- confirm data is included in your plan and not used up

- if dual sim use LTE/3G slot

- is it all apps that use data or just the browser not connecting?

- toggle airplane mode off/on

- remove sim for 5 minutes, then install and reboot

- go to settings, then general-profile and delete any profiles

- check network is not set to 2G; use auto, 3G, or LTE

- check for operating system updates

- APN settings correct Public Mobile

- delete current APN, and re-enter settings

- remove any VPNs

- reset all network settings; you will need to add back wifi passwords after that.

- try sim in another phone and a good sim in your phone

- phone make/model?

- LAST desperate measure when all else fails; erase all data and restore phone to factory settings

Re: Data does not work on LG XPower K210

mimmo — Tue, 28 Nov 2017 20:36:37 GMT

I know with my lg g4 and I think g5 it required a factory reset if you changed providers.

On android there is also a factory network settings option that might work.

Re: Data does not work on LG XPower K210

Sherry1313 — Tue, 28 Nov 2017 21:09:52 GMT

@Luddite, thanks a lot for the list!

Resetting all network settings worked. I'm glad I don't have to restore my phone to factory setting.

Cheers!

Re: Data does not work on LG XPower K210

Sherry1313 — Tue, 28 Nov 2017 21:15:35 GMT

@mimmo, thanks for your reply.

Resetting all network settings worked for my LG. Much better than restoring it to factory settings.