topic Re: Error 2t6 outgoing calls in Get Support

Error 2t6 outgoing calls

L2R — Tue, 07 Mar 2023 20:56:22 GMT

I need s ticket sent for error 2t6 number not in service when placing outgoing calls

Re: Error 2t6 outgoing calls

will13am — Tue, 07 Mar 2023 21:15:51 GMT

@L2R , is your account in active status and SMS and data functional? If so, then your account could be affected by a calling feature glitch. Please use the chatbot link at the bottom of the webpage to initiate a support ticket. A CSA will be able to resolve the problem for you.

Re: Error 2t6 outgoing calls

hTideGnow — Tue, 07 Mar 2023 21:31:57 GMT

Hi @L2R

PM has some voice problem still with some customers. Try to turn off the phone for 5 mins first, then start it up and test again

if you still unable to make calls, open ticket with CS agent

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437