topic Re: Why hasn't my referral code worked in Get Support

Why hasn't my referral code worked

kilo — Wed, 08 Mar 2023 05:37:52 GMT

When signing up for public mobile, I used a referral code from a friend in order receive rewards, however it has been been around two weeks and there is still no sign of the any rewards received. Any help would be much appreciated.

Re: Why hasn't my referral code worked

softech — Mon, 06 Mar 2023 20:49:59 GMT

@kilo check your My Account to see if you see $10 showing as Available fund there, if so, you got it

If not, just open a ticket with PM support for them to add it back for you

Please open ticket with PM support using Chatbot:

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Why hasn't my referral code worked

BKNS27 — Mon, 06 Mar 2023 22:26:46 GMT

@kilo

You should have a $10 credit in your account which will apply to your next bill.

Also check your friend to see if they gotten a text “Cha-Ching- You just added a RAF Reward”.