topic Re: Email address in Get Support

Email address

Zarabutt1 — Mon, 06 Mar 2023 18:55:34 GMT

Need to change my email address from public mobile profile

Re: Email address

esjliv — Mon, 06 Mar 2023 18:58:39 GMT

@Zarabutt1 - only CSA can change the email connected to your My Account.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Email address

HALIMACS — Mon, 06 Mar 2023 19:34:32 GMT

@Zarabutt1

The good thing about the email address for use in public mobiles sign in is that it does not have to be associated with an active or working email account.

It’s simply a username.