topic Re: contact in Get Support

contact

Larry52 — Mon, 06 Mar 2023 15:42:37 GMT

what is phone number

softech — Mon, 06 Mar 2023 15:43:57 GMT

@Larry52 was it about voice issue? if so, it looks like a system issues affecting some customers

To open ticket with PM support using Chatbot:

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

HALIMACS — Mon, 06 Mar 2023 15:46:26 GMT

There is no phone number, there never was, did you read about the service before you signed up?

your option is the contact info provided above, or allow us to possibly help you resolve any concerns which are not specifically account related

BKNS27 — Mon, 06 Mar 2023 17:49:53 GMT

There is a number for porting issues but not customer service…all done online.