topic Re: Rewards Login in Get Support

Rewards Login

loschindler13 — Mon, 06 Mar 2023 13:46:38 GMT

I transitioned from Rogers to Public on Friday

The account ported successfully

I am trying to login to the rewards portal using my userid/pw from the main Public Mobile website

But it just keeps spinning with no response

Can someone advise if the rewards portal is down, or if I have done something wrong ?

Re: Rewards Login

Dunkman — Mon, 06 Mar 2023 13:51:56 GMT

@loschindler13

Website is finicky. Maybe try a different web browser, clear cache or incognito mode.

Re: Rewards Login

esjliv — Mon, 06 Mar 2023 13:52:02 GMT

@loschindler13 - I am able to log in okay.

Try clearing your browser's cache, or try a different browser or device. Or, open a tab in incognito mode and access My Account that way.

My Rewards link: https://publicmobile.ca/en/on/myrewards/dashboard

Re: Rewards Login

mimmo — Mon, 06 Mar 2023 15:16:37 GMT

Iirc the last time I activated a new line the rewards portal took a day or so to become active. Not sure if that is still the case though. Maybe try back tomorrow?