topic Re: Removing the corporate account label from my account in Get Support

Removing the corporate account label from my account

Sosa82 — Mon, 06 Mar 2023 00:07:16 GMT

I have transferred my number from "Bell corporate account" to "Public Mobile private account". However, it is still marked as a "corporate account" on my public mobile account. How do I remove the corporate account label from my account?

Re: Removing the corporate account label from my account

esjliv — Mon, 06 Mar 2023 00:11:38 GMT

@Sosa82 - you manage yourself what is says on your My Account. Did you enter 'corporate account' under the name or something when you ported over?

Just log into My Account and update the name to whatever you like. It doesn't even have to be your real name; you just need to know what is entered so you can verify your account if needed with customer support one day.

Re: Removing the corporate account label from my account

hairbag1 — Mon, 06 Mar 2023 00:29:52 GMT

@Sosa82

get on your laptop and log in to your account (but first use incognito mode). Then click Profile..there, you can update any info you need corrected.

Re: Removing the corporate account label from my account

XionBunny — Mon, 06 Mar 2023 00:35:13 GMT

Well, this is the first time I've seen someone with this issue, sounds complicated.

Re: Removing the corporate account label from my account

Meow — Mon, 06 Mar 2023 00:51:18 GMT

WHERE do you see this 'corporate account' on your account.

I believe PM service is for private individuals not for companies.