topic Re: Phone Bill Payed in Get Support

Phone Bill Payed

imamalzhari — Sun, 05 Mar 2023 01:58:21 GMT

I topped up my funds, but my calls are still not going through.

Re: Phone Bill Payed

softech — Sun, 05 Mar 2023 02:04:34 GMT

if so, reboot your phone once.

If calls still do not work, check if your data works and if your phone able to connects to PM network. There were issue with Voice in the last 2 days for some customers, not sure if that still impact your account

Re: Phone Bill Payed

computergeek541 — Sun, 05 Mar 2023 04:07:15 GMT

@imamalzhari wrote:
I topped up my funds, but my calls are still not going through.

I'm suspecting that this could be a delay in the system. For example if you run of of data, the coutners reset at midntight eastern time on renewal date but the date sometimes doesn't start working again for about half an hour.