topic Re: 1st time using hotspot...no internet? in Get Support

1st time using hotspot...no internet?

jim_h — Sun, 05 Mar 2023 01:40:03 GMT

I tried using the hotspot on my phone with 3 different devises. They all connect and show good signal. But no internet.

How do I correct this problem?

Re: 1st time using hotspot...no internet?

hairbag1 — Sun, 05 Mar 2023 01:43:33 GMT

@jim_h

make sure you have some data to use...

Re: 1st time using hotspot...no internet?

softech — Wed, 15 Mar 2023 19:19:31 GMT

@jim_h Try Reset All Network on the phone and see if it helps

If still does not work and if you are on Android , check and update the APN, especially check the APN type entry

APN: sp.mb.com
Proxy: and update
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

or default,mms,agps,supl,fota,hipri

(might need to include dun for hotspot)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

or Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[ no dun today ......... Luddite]

Re: 1st time using hotspot...no internet?

will13am — Sun, 05 Mar 2023 01:48:14 GMT

@jim_h , what phone are you using for hotspot? There was a time that some devices required a tweak to the APN type setting. dun needed to be added. I had a couple of phones that needed this tweak to make hotspot work. Otherwise, Public Mobile didn't block hotspot use.

Re: 1st time using hotspot...no internet?

jim_h — Sun, 05 Mar 2023 01:52:16 GMT

added ,dun on the end , the save. message comes up on the screen "Carrier does not allow adding APNs of type dun

Re: 1st time using hotspot...no internet?

jim_h — Sun, 05 Mar 2023 01:53:06 GMT

umidigi Bison

Re: 1st time using hotspot...no internet?

softech — Sun, 05 Mar 2023 01:57:37 GMT

@jim_h carrier allows just your phone not allows 🙂 We all can edit it

Try to see if you can create a new APN profile with all the settings there.

Re: 1st time using hotspot...no internet?

jim_h — Sun, 05 Mar 2023 02:07:16 GMT

Some of my other setting were not tha same as your APN settings posted. I changed them all to your example. And seems to be working! I still could not add in dun.

Re: 1st time using hotspot...no internet?

softech — Sun, 05 Mar 2023 02:08:30 GMT

@jim_h if hotspot works without the dun, forget it. Will take it as long as it works 🙂

Re: 1st time using hotspot...no internet?

jim_h — Sun, 05 Mar 2023 02:11:25 GMT

Tried it on my tablet too. 👍👍. Thanks softech!