topic Re: Data in Get Support

Data

27atFranko — Thu, 23 Feb 2023 18:10:50 GMT

Paid for 1gig ad on yesterday but doesn't show in my account

Re: Data

Handy1 — Thu, 23 Feb 2023 18:11:47 GMT

@27atFranko Try this

Check add-ons /mins /Data

For most up to date account info

How do I fill out a ticket?

27atFranko — Thu, 23 Feb 2023 18:30:14 GMT

Re: How do I fill out a ticket?

Handy1 — Thu, 23 Feb 2023 18:31:08 GMT

@27atFranko Here’s how

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: How do I fill out a ticket?

hycm53 — Thu, 23 Feb 2023 18:34:25 GMT

@27atFranko

What issue do you have? If you can post it right here, someone includes me may can help you.

If no one can help you, you can chat with Simon for help, if Simon can’t help, he would let you submit a ticket.
https://www.publicmobile.ca/en/on/get-help

Re: Data

aylh_99 — Thu, 23 Feb 2023 22:12:23 GMT

they might be slow on the update, you can check it under add-ons later. As long as you can use the data after you have paid, your account will be updated shortly

Re: Data

27atFranko — Sun, 05 Mar 2023 01:27:39 GMT

Thanks

Re: How do I fill out a ticket?

27atFranko — Sun, 05 Mar 2023 01:32:03 GMT

Ok now

Re: Data

Hadjaron — Fri, 17 Nov 2023 21:45:19 GMT

I paid my plan last night for $45 but service call work not data

Re: Data

Hadjaron — Fri, 17 Nov 2023 21:46:28 GMT

I am waiting all day