topic Re: Question in Get Support

Question

april3 — Sat, 04 Mar 2023 21:03:13 GMT

Hey! I keep trying to reset my password but every time I try enter a new password I get “there was a problem resetting your password, please try again later”

any suggestions? Been trying for long time

Re: Question

Handy1 — Sat, 04 Mar 2023 14:15:50 GMT

@april3 If you reset pass word and still can’t login ask support to help you regain access

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Question

april3 — Sat, 04 Mar 2023 14:24:14 GMT

Thank you!

Re: Question

DDM69 — Sat, 04 Mar 2023 21:34:27 GMT

I’ve had this issue. Use a different browser or incognito mode.