topic Re: public mobile website broken in Firefox in Get Support

public mobile website broken in Firefox

justindb83 — Thu, 23 Feb 2023 17:30:49 GMT

Your entire public mobile website is BROKEN in Firefox and has been BROKEN for 13 months, when will this be resolved? The website only works in chromium based web browsers. You cannot login on Firefox and if you open the developer console there are over 390 JavaScript code errors, this is insanely unprofessional to leave a website completely broken.

Re: public mobile website broken in Firefox

Handy1 — Thu, 23 Feb 2023 16:35:44 GMT

@justindb83 Try again incognito private mode or another device or lap top there are cache issues

Re: public mobile website broken in Firefox

softech — Thu, 23 Feb 2023 16:41:37 GMT

@justindb83 do you have dark theme extension on Firefox? it could be the reason

Try to launch Firefox with NO extentsion and see if it works

and post us the screenshot of the error

Re: public mobile website broken in Firefox

dust2dust — Thu, 23 Feb 2023 16:46:40 GMT

I primarily use Firefox. I even have some add-ons doing things which would presumably make it harder. It works fine. Maybe you need to allow at minimum session cookies or only just some of their javascript.

Re: public mobile website broken in Firefox

Meow — Thu, 23 Feb 2023 16:49:23 GMT

I had to switch from Firefox (older version due to add-ons I love to use) to Chrome in order to use PM web site.

Try Chrome or Edge (on PC).

Try incognito mode to see will it work.

Re: public mobile website broken in Firefox

DDM69 — Thu, 23 Feb 2023 17:24:18 GMT

It’s not broken when using chrome or safari.

Re: public mobile website broken in Firefox

Andrew2000 — Sat, 04 Mar 2023 22:35:56 GMT

Broken for me too, on Firefox for PC. The login page displays a bunch of error messages.

Update: Actually I got it working. I have a Firefox addon called "Dark Reader" which alters the colour of websites to give them a dark background. I was able to log in to my Public Mobile account after disabling that.

Re: public mobile website broken in Firefox

justindb83 — Mon, 24 Apr 2023 21:04:45 GMT

Did all that, the website is still broken in Firefox, you can see about 35 errors in the console. It's just bad coding the devs clearly only tested it in chromium because they are blatant errors.