topic Re: phones don’t work in Get Support

Re: phones don’t work

Lauchiemackinno — Sat, 04 Mar 2023 00:17:13 GMT

phone calls come through, but we can’t hear the people or they can’t hear us.

Re: phones don’t work

Handy1 — Sat, 04 Mar 2023 00:18:51 GMT

@Lauchiemackinno Can you try SIM card in another phone and see if services are working correctly also is your volume turned down all the way by any chance

Re: phones don’t work

softech — Sat, 04 Mar 2023 00:22:53 GMT

@Lauchiemackinno check if Bluetooth is enabled and connected to a headset.

And see if you click speakerphone, does the voice come

You might want to reboot the phone first, then try Reset All Network and see if it helps

Re: phones don’t work

Lauchiemackinno — Sat, 04 Mar 2023 00:35:49 GMT

It’s happening to my wife’s phone as well on the same network not likely the problem. Thank you for the suggestion.

Re: phones don’t work

Handy1 — Sat, 04 Mar 2023 00:43:25 GMT

@Lauchiemackinno There’s been an issue with voice for making and receiving calls . Not sure if this is what’s impacting you folks also here’s the link

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Service-Impacts/td-p/955119

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