topic Re: Porting request in Get Support

Porting request

SheriLo — Sat, 04 Mar 2023 00:56:26 GMT

OMG! Can someone, anyone please please send a porting request from Public Mobile wtihin the next 60 min to Virgin? They are waiting and this is the 6th time I have asked before it TIMED OUT! I am in phone hell and have been on hold with the Porting Line for Public mobile for 30 min. If I time out again I will lose my mind. Please someone send a porting request if you see this. If not, tomorrow I can cancelling this line and moving on with a new provider. I heard Phone box is good.....

xxxxxx-xxxx-xxxxx

Re: Porting request

Handy1 — Fri, 03 Mar 2023 23:23:20 GMT

@SheriLo Ed it your personal info from post this is public forum .. there a number to talk to live support will send you the number private message

Re: Porting request

DDM69 — Fri, 03 Mar 2023 23:26:26 GMT

We are all customers here. You need to contact a CS agent if you need assistance. Maybe someone on the community will have a recommendation that will help.

FYI...Public is a prepaid service so once you are billed, you will not receive a credit if you cancel.

Good luck

Re: Porting request

Yummy — Fri, 03 Mar 2023 23:27:03 GMT

PM staff is Not reading this forum so you have to contact agent over private message or open a ticket.

Or call number provided by @Handy1

Threats NEVER work so you are free to change provider at any time.

Re: Porting request

BKNS27 — Fri, 03 Mar 2023 23:40:02 GMT

@SheriLo

When you go to Virgin and to get a Virgin SIM. Leave your PM SIM in your phone to reply to the text confirming with YES within the 90 minutes window or it will time out.