topic Re: my plan in Get Support

my plan

Rebel_2003 — Fri, 03 Mar 2023 16:47:11 GMT

why doesn’t my calling or texting work when i paid $40 for it. only my data works and it says i have no minutes but it’s unlimited calling and texting..

Re: my plan

Handy1 — Fri, 03 Mar 2023 16:48:40 GMT

@Rebel_2003 Lots of people having issue with making and receiving calls , best to let support know you are one of them

Getting support / submit ticket

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you can send a private message To CS_Agents by clicking here.

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Re: my plan

esjliv — Fri, 03 Mar 2023 19:51:27 GMT

@Rebel_2003 - restart your phone throughout the day, hopefully this is just a passing thing and will go back to normal.

That message about no minutes sometimes pops up on customer's accounts with unlimited calling. Try adding a 1 in front of the 10 digit number or toggle into/out airplane mode.

You can also try a reset of the device's network settings.