topic Re: No Service Can't Submit Support Ticket in Get Support

No Service Can't Submit Support Ticket

californiagirl6 — Thu, 02 Mar 2023 18:18:50 GMT

I cant make any calls and likely are not receiving them either. Get 6UT1 message number not in service. Get this f or every number I try to call. Just started this morning.

Tried to submit a support ticket but the page won't let me click on anything and there is submit button visible. Can anyone help please?

Thanks!

Re: No Service Can't Submit Support Ticket

Handy1 — Thu, 02 Mar 2023 18:19:33 GMT

@californiagirl6 Here show to submit a ticket

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: No Service Can't Submit Support Ticket

softech — Thu, 02 Mar 2023 18:23:54 GMT

@californiagirl6

if you have trouble submitting ticket using Chatbot, please submit by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: No Service Can't Submit Support Ticket

californiagirl6 — Thu, 02 Mar 2023 18:25:15 GMT

Thank you! Support ticket is not functioning so I sent a PM.

Appreciate the help.