topic Re: I cannot receive or send calls today. in Get Support

I cannot receive or send calls today.

meandean — Thu, 02 Mar 2023 15:00:50 GMT

Just started today and my renewal was successful yesterday as I am on automattic renewals.

Re: I cannot receive or send calls today.

Handy1 — Thu, 02 Mar 2023 15:14:20 GMT

@meandean Try to reset network setting and reboot the device see if that helps

Re: I cannot receive or send calls today.

Dunkman — Thu, 02 Mar 2023 15:35:03 GMT

@meandean

Does text and data work?

There have been about 5-6 posts the last 2 days with similar issue. Likely a PM service issue. I have informed management and see what their response is. For couple of customers, it just started to work after a while. You could contact customer service agent.

Re: I cannot receive or send calls today.

Yummy — Thu, 02 Mar 2023 15:39:23 GMT

If your account has been successfully renewed and your account shows as Active, try rebooting your phone (turn off, wait a while, turn on).

If it still does not work, contact agent for an update as PM might have issues in some areas.

Re: I cannot receive or send calls today.

meandean — Thu, 02 Mar 2023 15:43:21 GMT

Thanks have contacted CS and they are working on it......no solution yet.