topic Re: Add on not working in Get Support

Add on not working

Bhul0020 — Tue, 04 Jan 2022 20:01:17 GMT

I just purchased 200 mb add on but it’s not working . My number is+1778-***-****. Please fix this

Re: Add on not working

ShawnC13 — Mon, 27 Nov 2017 15:33:51 GMT

@Bhul0020, there are some glitches in teh addon purchase process going on. If you login to self serve and see that you have the right amount of funds in your "AVAILALBLE FUNDS" you can try the purchase again and it will take money from there or you can call *611 and use the automated phone system *if* you remember what your pin is.

Re: Add on not working

Luddite — Mon, 27 Nov 2017 16:21:02 GMT

Yes, I think acquiring add-ons is still the PM Two Step. The Texas Two Step is more fun though: https://www.youtube.com/watch?v=XRYOqjtfXkc

Re: Add on not working

srlawren — Mon, 27 Nov 2017 16:35:21 GMT

@Bhul0020 for reference, here's my tutorial on purchasing add-on(s): HOWTO: Purchasing Add-ons