topic SIM Card order in Get Support

SIM Card order

PM280750 — Wed, 01 Mar 2023 17:16:58 GMT

I placed an order for SIM card to join Public Mobile on February 16 - Please check the status of my order.

Re: SIM Card order

Handy1 — Wed, 01 Mar 2023 17:16:30 GMT

SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it

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Re: SIM Card order

esjliv — Wed, 01 Mar 2023 17:23:24 GMT

@PM280750 - we cannot check your order as we are all customers and members like you here on the forum.

Plus, SIM cards are normally sent via Canada Post letter mail, so without any tracking details. Normally, if someone has not received the SIM card within 10 working days, I'd suggest to contact Public Mobile customer support (@Handy1 provided methods above).

Otherwise, hopefully, you should see this in your mailbox soon!

Re: SIM Card order

Meow — Wed, 01 Mar 2023 17:37:25 GMT

Standard delivery time is 5-10 business days. Some customers experienced way longer time. So please wait a little bit longer.