topic Re: Service Outage (Peterborough) in Get Support

restart your phone
toggle into and out of airplane mode
remove the SIM card and try it into another phone to see it if works
Check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/
perform a Reset of the device's Network Settings

Re: Service Outage (Peterborough)

MALoz — Wed, 01 Mar 2023 01:09:22 GMT

Always check if there is an outage, using the links provided before assuming it is your phone acting up.

Scamp — Wed, 01 Mar 2023 01:13:51 GMT

Scamp — Wed, 01 Mar 2023 01:22:55 GMT

Reported outage but it’s not on there site as one

Scamp — Wed, 01 Mar 2023 01:43:22 GMT

No other phone to try

Scamp — Wed, 01 Mar 2023 01:46:52 GMT

No outage , when I turn it off then on - it says new voicemail but when I open phone it goes away and I can’t send calls or voicemails

esjliv — Wed, 01 Mar 2023 01:55:30 GMT

@Scamp - is your account status Active when you log into My Account or dial 611 or or # 1-855-478-2542 or # 1-855-4PUBLIC from another device?

computergeek541 — Wed, 01 Mar 2023 03:51:55 GMT