topic Re: Friend code in Get Support

Friend code

Scotbar — Tue, 28 Feb 2023 21:56:04 GMT

I just signed up and ordered a sim card. I forgot to use my friend code.

Re: Friend code

Handy1 — Tue, 28 Feb 2023 21:57:01 GMT

@Scotbar Need support help

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Friend code

AE_Collector — Tue, 28 Feb 2023 22:05:31 GMT

I don’t believe you have filled in the activation form where you put the referral code if you have only ordered a SIM card to be sent to you.

Re: Friend code

HALIMACS — Tue, 28 Feb 2023 22:08:11 GMT

@Scotbar

When you say you “signed up”, you mean here on the community?

Once you get the SIM card, in order to complete the activation, it’s then that you need to input your payment card details, your email address, and your friends referral code.

Re: Friend code

softech — Tue, 28 Feb 2023 22:12:32 GMT

@Scotbar friends referral code is only to be used for activation, not sim card purchase

Re: Friend code

Yummy — Tue, 28 Feb 2023 22:23:47 GMT

Contact agent and they will add it.

Re: Friend code

CountyDownIeUk — Tue, 28 Feb 2023 23:06:17 GMT

@Scotbar wrote:
I just signed up
To what? Community, Sim online order entry, or activation?

and ordered a SIM card.
From?? Online, CCS, store walk-in, Amazon, or eBay?

I forgot to use my friend code.
Don't need to use until activation and you will see where to enter online.

No no need to contact an agent, until you tell us more.

Re: Friend code

esjliv — Wed, 01 Mar 2023 13:53:25 GMT

@Scotbar wrote:
I just signed up and ordered a sim card. I forgot to use my friend code.

@Scotbar - when you receive the SIM card, then you will need to Activate it by going through this online process:https://publicmobile.ca/en/on/portal/activation

During this process, you will be prompted to enter your friend's referral code on page 4 of the activation pages. Easy-peasy. Then you will receive $10 credit on your account to be used on your 2nd plan renewal.

Welcome to Public.