topic Re: sim card in Get Support

Re: sim card

carolapt — Mon, 27 Feb 2023 22:36:51 GMT

Ordered some card on February 8 2023 and have not received it yet

Re: sim card

Handy1 — Mon, 27 Feb 2023 22:37:56 GMT

SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

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Re: sim card

Yummy — Mon, 27 Feb 2023 23:17:58 GMT

As per PM delivery time is 5-10 business days even though some customers did experienced way longer delivery time.

Re: sim card

mimmo — Mon, 27 Feb 2023 23:24:10 GMT

When you reach out to support via the chat bot make sure to have your order number on hand .