topic Re: $15 plan in Get Support

$15 plan

zhengbe2 — Mon, 27 Feb 2023 04:48:42 GMT

In $15 plan, it includes 100 minutes of Canada-wide callings. Does it calculated on the outgoing calling or calculated on the outgoing and incoming callings?

Re: $15 plan

poutinecity — Tue, 28 Feb 2023 03:06:16 GMT

The 100 minutes includes outgoing calls. Incoming should be included with your plan.

Re: $15 plan

softech — Mon, 27 Feb 2023 05:00:54 GMT

@zhengbe2 incoming minutes are free on all current plans

Re: $15 plan

Dunkman — Mon, 27 Feb 2023 15:28:31 GMT

@zhengbe2

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/limited-talk-and-text-plans

Unlimited incoming minutes as mentioned. Rounds up to the nearest minute. Checking voice mail and call forwarding does use up minutes. A good idea to purchase the $5 for 500 Canada wide minutes just in case. Unused minutes rolls over each payment cycle.

Re: $15 plan

mw311 — Mon, 27 Feb 2023 15:41:24 GMT

The information provided by @@poutinecity is false. See @Dunkman’s Reply for valuable add-on suggestion.

Re: $15 plan

esjliv — Mon, 27 Feb 2023 16:08:07 GMT

@poutinecity wrote:
The 100 minutes includes outgoing and incoming calls.

@poutinecity - are you referring to the in current market $15 plan? Because if so, you are incorrect in your statement.

The in current $15 market plan is for 100 outgoing minutes ONLY.

Re: $15 plan

zhengbe2 — Mon, 27 Feb 2023 21:05:50 GMT

Thanks for the information.

I checked the link you provided and noticed that answering calls counted into the minutes.

I am not sure if the answering calls are incoming calls.

Re: $15 plan

softech — Mon, 27 Feb 2023 21:09:08 GMT

@zhengbe2 That page was wrong. I have $15 plan too and I can confirm answer incoming calls does not counted toward your 100 minutes from your plan.

Re: $15 plan

softech — Mon, 27 Feb 2023 21:13:26 GMT

@zhengbe2 the page shows that because it was setup long time ago when there was another plan that even incoming calls will be using minutes.

Again, all current plan has incoming calls for free, so answer calls won't count against your 100 minutes on your $15 plan

Re: $15 plan

zhengbe2 — Mon, 27 Feb 2023 21:15:14 GMT

I love the answer.

Thanks

Re: $15 plan

poutinecity — Tue, 28 Feb 2023 03:06:38 GMT

Good catch. Thanks. Edited accordingly.