topic Re: Account disabled in Get Support

Account disabled

Ttlj — Tue, 04 Jan 2022 20:00:54 GMT

I left public mobile last month for another carrier but have decided to return to PM. I tried to login but the account has been disabled. Is there anyway to get account reinstated?

Re: Account disabled

skidoomaster — Fri, 12 Aug 2016 02:46:36 GMT

@Ttlj Did you happen to port your number to the other carrier? If so, you will need to setup a new account with either;

(i) A New Number

(ii) Your Old PM Number Ported Back

Re: Account disabled

Tino_M — Fri, 12 Aug 2016 03:08:02 GMT

I don't know if you need to order a new SIM card, but if you have left the PM and want to join again, you should create a new account since your old one has been cancelled.

Re: Account disabled

lkelly — Fri, 26 Aug 2016 23:32:30 GMT

Thanks for your help. Will try that. lkelly