forgot e-mail address

kelleyc — Tue, 04 Jan 2022 20:00:49 GMT

What do you do when you've forgotten which e-mail address you created your account with?

I've tried to message the moderators but I cannot figure out who is online and not

Re: forgot e-mail address

ShawnC13 — Sun, 26 Nov 2017 00:42:08 GMT

@kelleyc, sorry to hear you are having some problems.

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

You have just missed them for the day. In your private message to then you will need your phone number in there. Without knowing the email or a way to access your account to get that number they will have to look it up this way for you and then probably have some sort of verifiaction before they will change it for you.

topic forgot e-mail address in Get Support

forgot e-mail address

Re: forgot e-mail address