topic Re: US roaming in Get Support

US roaming

Kyopon — Thu, 23 Feb 2023 04:39:23 GMT

Hi, I’m going to Boston in US this weekend.

I stay in US only for 4days, so I try to buy add on.

My question is

1. When can I buy add on? If I buy 2-3 days before the trip, it’s nothing affects when I use phone in Canada and after coming back from US?

2. Some people are talking that roaming service is not working in US. I searched Boston area is covered by 5G or 4G. I’m worried about if add on works.

Thanks!

Re: US roaming

Handy1 — Thu, 23 Feb 2023 04:46:06 GMT

@Kyopon It starts as soon as it’s purchased , and voice can be hit or miss , need to make sure it’s connected to T mobile 2G for voice text and data should be fine on the 4G /LTE network

adding no it won’t affect your here at home or when you get back home , the US add on only works while in the US your phone will know when your not in Canada anymore and should automatically want to use the roaming add on

Re: US roaming

DDM69 — Thu, 23 Feb 2023 04:47:52 GMT

https://productioncommunity.publicmobile.ca/t5/Get-Support/HOWTO-Purchasing-Add-ons/m-p/198974/highlight/true#

If you have any connection issues or the service doesn't work as expected, request a refund when you return.

Re: US roaming

BKNS27 — Thu, 23 Feb 2023 08:53:02 GMT

@Kyopon

If you are staying for only 4 days, you might want to use WhatsApp or TextNow on wifi for free while in Boston.
A cheaper alternative is to purchase a Tello SIM there. They offer a $7 Plan with 100 minute talk, free texting and a 1gb data. You can google their website for a plan that suit your needs.

The minimum PM plan is for 15 days which you will not use and only on 2G for talk & text and 4G for data on T-Mobile network.

Re: US roaming

Kyopon — Thu, 23 Feb 2023 12:40:41 GMT

Thank you! I request refund if it doesn’t work. Hope I don’t have any issue

Re: US roaming

Handy1 — Thu, 23 Feb 2023 12:43:11 GMT

@Kyopon Hopefully not , talk can be hit or miss depending on location , but be sure to check that your connected to T mobile when visiting.. enjoy your trip 🙂

Re: US roaming

Kyopon — Thu, 23 Feb 2023 12:45:31 GMT

Thank you! $7 Plan with 100 minutes is very nice plan! I’ll consider when I visit to US more longer.