topic Re: Sim card in Get Support

Sim card

BarryM1 — Thu, 02 Mar 2023 13:09:19 GMT

Instaled old sim card from my old phone to my newer phone. Start it up and phone asked for sim pin. I put my 4 number pin that it wont accept. Now it wants s puc code. What is it and where do I get it.

Re: Sim card

Handy1 — Wed, 22 Feb 2023 21:05:56 GMT

@BarryM1 Get help from support

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

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Re: Sim card

softech — Wed, 22 Feb 2023 21:12:20 GMT

@BarryM1 where did you get the new phone from? What exact PIN message it was asking for? I could be asking for the carrier unlock pin

If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or on an iPhone's About->Carrier Lock showing "SIM locked"

You have to ask the carrier where you got the phone from for the carrier unlock code. (PM would not be able to help with this)