topic Plan end date in Get Support

Plan end date

darham — Wed, 22 Feb 2023 18:26:38 GMT

Hello, I always seem to forget this question. If my current plan goes from Jan 24 - Feb 23, does it end before midnight on the 23rd? Or does it end at a certain time during the day?

Re: Plan end date

softech — Wed, 22 Feb 2023 18:31:25 GMT

@darham first PM is on a 30 days cycle, and not monthly

The cycle end date is confusing (I would say WRONG)

If it says current plan goes from Jan 24 - Feb 23, in fact, the plan ends on Feb 22 23:59 EST

PM will try to get the money from your account shortly after Feb 23 00:00AM EST

But even you don't have payment ready (no Available Fund and/or Autopay fails), your service will likely work until early morning on Feb 23, probably around 6AM EST

Re: Plan end date

Handy1 — Wed, 22 Feb 2023 18:35:41 GMT

@darham PM is a 30 day cycle so your bill date will be continually changing dates each month

Re: Plan end date

computergeek541 — Wed, 22 Feb 2023 20:38:04 GMT