topic Re: Rewards vs points in Get Support

Rewards vs points

Xav23 — Wed, 22 Feb 2023 03:40:36 GMT

Right now I have a $4 off with the reward program. I want to upgrade for more data. Will I continue to save the $4 per month or it will be changed for points?

Re: Rewards vs points

Handy1 — Wed, 22 Feb 2023 03:41:44 GMT

@Xav23 Yes you will I can confirm I just switched to the 15GB for $40 and kept all my old rewards

Re: Rewards vs points

hairbag1 — Wed, 22 Feb 2023 03:43:41 GMT

@Xav23

you can change plans to whichever one you want and not affect your Rewards.

Just don't voluntarily opt out of Rewards in favour of Points.

Re: Rewards vs points

will13am — Wed, 22 Feb 2023 03:45:24 GMT

@Xav23 , plan changes does not affect reward system. Please make sure not to separately change to the points system.

Re: Rewards vs points

Xav23 — Wed, 22 Feb 2023 03:46:32 GMT

But the new package shows 3x the points...! They won't switch me automatically?

Re: Rewards vs points

computergeek541 — Wed, 22 Feb 2023 03:47:34 GMT

@Xav23 wrote:
But the new package shows 3x the points...! They won't switch me automatically?

Points are not part of any specific price plan. Also, the bonus points are only for new customers.

Re: Rewards vs points

Handy1 — Wed, 22 Feb 2023 03:47:48 GMT

@Xav23 No you have to actually do it yourself in the rewards portal , just don’t do it and your good to go no worries

Re: Rewards vs points

hairbag1 — Wed, 22 Feb 2023 03:48:25 GMT

@Xav23

nope. You'll keep your Rewards...fer shur.

Re: Rewards vs points

Xav23 — Wed, 22 Feb 2023 03:49:02 GMT

Thank you!

Re: Rewards vs points

Handy1 — Wed, 22 Feb 2023 03:51:00 GMT

@Xav23 Your welcome we all here to help , now go pick the plan that suits you best , and rest assured you get to keep your old rewards , loyalty and friend referrals that you may have also

Re: Rewards vs points

Handy1 — Wed, 22 Feb 2023 03:53:06 GMT

@Xav23 Almost for got to mention be sure to change plan for next renewal also , this way you don’t lose out on your current cycle