topic Net Work in Get Support

Net Work

ZakirIsmail — Wed, 22 Feb 2023 01:06:48 GMT

Hi my network just stopped working and i did everything to get it tp work not sure whats going on

Re: Net Work

Handy1 — Wed, 22 Feb 2023 01:11:11 GMT

@ZakirIsmail

Outage map in your area:

https://istheservicedowncanada.com/

Re: Net Work

softech — Wed, 22 Feb 2023 01:14:02 GMT

@ZakirIsmail what exactly you have tried?

Check My Account for account status?

Reboot phone ?

Try to " Reset all network"?

Try your sim card on another phone?

Try your phone in another area?

did you check if your phone is blacklisted here:

https://www.devicecheck.ca/check-status-device-canada/

Re: Net Work

pmva — Wed, 22 Feb 2023 01:22:26 GMT

@ZakirIsmail Can check here for PM outages.

https://www.telus.com/en/on/outages

Re: Net Work

imm1304 — Wed, 22 Feb 2023 01:54:19 GMT

It appears that the LTE network is down but manually changing to 3G network will get your calls/text and slower 3G data working until they fix whatever is broken. Good luck!

Re: Net Work

imm1304 — Wed, 22 Feb 2023 02:20:14 GMT

Hey @ZakirIsmail , check now. LTE service should be back now.