topic Network down? in Get Support

Network down?

dymd3z — Wed, 22 Feb 2023 03:08:53 GMT

I’m suddenly not connected to the network. I did all the trouble shooting the chatbot thing offered and nothing works. Is there an issue with public mobile?Service

Re: Network down?

Handy1 — Wed, 22 Feb 2023 01:10:51 GMT

@dymd3z

Outage map in your area:

https://istheservicedowncanada.com/

Re: Network down?

cshropsh — Wed, 22 Feb 2023 01:22:33 GMT

I'm having a similar issue. My phone is saying it's connected to Public Mobile, but data and ability to text suddenly vanished about an hour ago. Absolutely no settings changed and I'm nowhere near my data limit.

Edit: it just as suddenly came back a couple of minutes ago.

Re: Network down?

pmva — Wed, 22 Feb 2023 01:23:37 GMT

@dymd3z Check here for PM outages.

https://www.telus.com/en/on/outages

Re: Network down?

imm1304 — Wed, 22 Feb 2023 01:57:53 GMT

In your phone settings, change cellular network to 3G. LTE network is down but 3G is working.

Re: Network down?

imm1304 — Wed, 22 Feb 2023 02:18:30 GMT

Network outage is over, at least where I am in Toronto. Check now.