topic Re: US roaming package costs in Get Support

US roaming package costs

DougRarog — Mon, 20 Feb 2023 18:12:51 GMT

The wording on your US roaming packages is confusing to me.

The $30 package - is that $30 per day (15d)? Or is that $30 for 15 days?

And then it says elsewhere that all US roaming packages expire in 10 days.

Can you help me decipher which of your statements is the correct version (length in days of roaming package) and what my TOTAL cost would be for a roaming package (I will be in the US for 12 days).

Thank you

Re: US roaming package costs

dust2dust — Mon, 20 Feb 2023 18:14:46 GMT

Welcome to the poor marketing messaging of this place.

It's the price for that total of 15 days. Not 10 days. Not daily.

Re: US roaming package costs

softech — Mon, 20 Feb 2023 18:15:15 GMT

@DougRarog the price is for full 15 days

Yes, PM just changed the roaming from 10 days to 15 days and hence some page probably not udpato reflect the new 15 daya

Re: US roaming package costs

Yummy — Mon, 20 Feb 2023 18:16:37 GMT

Price is for the full period (15 days) for unlimited use.

US add-ons start immediately after purchase. If they do not work for you, you could ask for refund.

Re: US roaming package costs

will13am — Mon, 20 Feb 2023 18:21:39 GMT

@DougRarog , you should know that calling from the US is potentially challenged with the 3G network shutdown last year. You will need to connect to T-Mobile 2G network where available in order to successfully complete a call.

Re: US roaming package costs

HALIMACS — Mon, 20 Feb 2023 18:39:51 GMT

@DougRarog

Here's a snapshot from the Plan descriptions for add-ons in the "Shop" section above which confirms the pricing is for "15 day packages":

As taken from:

Public Mobile Plans and Add-On's