topic Re: New voicemail notification in Get Support

New voicemail notification

Sunlight — Fri, 17 Feb 2023 15:04:24 GMT

I don't have any new voicemail but I have a notification for new voicemail and can't delete it. Do have any solution

My phone is Samsung Note 8 and android

The simcard is public mobile

Re: New voicemail notification

softech — Fri, 17 Feb 2023 14:27:04 GMT

@Sunlight is this a badge notification (the red dot or with a number there)?

If so, presse and hold the phone or message icon until a content menu comes, then click Clear badge

you can also try to clear phone app cache and message app cache and reboot the phone

Re: New voicemail notification

HALIMACS — Fri, 17 Feb 2023 14:46:40 GMT

@Sunlight

I had the same, recurring, notification on a non- PM iPhone device.

I went into the phone app settings and fiddled with the notifications, and it seems to have disappeared.

Re: New voicemail notification

Sunlight — Fri, 17 Feb 2023 15:43:13 GMT

I did both of them but it did not work

Re: New voicemail notification

Sunlight — Fri, 17 Feb 2023 15:43:43 GMT

it didn't work for me

Re: New voicemail notification

dust2dust — Fri, 17 Feb 2023 15:47:24 GMT

Did you recently transfer a number in?

Re: New voicemail notification

Sunlight — Fri, 17 Feb 2023 16:09:42 GMT

@dust2dust

Re: New voicemail notification

Sunlight — Fri, 17 Feb 2023 16:10:17 GMT

@HALIMACS

it didn't work for me

Re: New voicemail notification

Sunlight — Fri, 17 Feb 2023 16:10:45 GMT

@softech

I did both of them but it did not work

Re: New voicemail notification

dust2dust — Fri, 17 Feb 2023 16:11:24 GMT

Click on the little icon in the upper right of my post and a menu should pop out and select not solution.

Re: New voicemail notification

esjliv — Fri, 17 Feb 2023 16:21:41 GMT

@Sunlight

Try to perform a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before. This could help with finicky things on your device, including voicemail issues.

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

Re: New voicemail notification

Lieux — Fri, 17 Feb 2023 17:59:15 GMT

@Sunlight what I did is to delete ALL the messages including the deleted ones. You have an option in the Public mobile voicemail. Another time because the first thing didn’t work I disabled the option to have badges for voicemail in my parameters. I closed my phone and opened it again and enabled the option again.