topic account login in Get Support

account login

Rose604 — Fri, 17 Feb 2023 02:53:57 GMT

when i log into my account it send me to verify with a 6 digit pin that you email. But i'm not receiving any email for you.

but got other emails from you.. Im just tying to pay on self serve.

HALIMACS — Fri, 17 Feb 2023 02:57:06 GMT

Check your junk or spam folders @Rose604

Also, check text messages, maybe they're going there?

softech — Fri, 17 Feb 2023 02:58:36 GMT

@Rose604 does it give you the option to send the code to your phone via sms?? if so, use that option instead

hTideGnow — Fri, 17 Feb 2023 03:03:05 GMT

Hi @Rose604 try to refresh your inbox and spam box and check. It could take up to 2 mins for the code to arrive

If your phone service is active, why not have it send via SMS? it's quicker

Handy1 — Fri, 17 Feb 2023 03:03:48 GMT

@Rose604 If your remember your 4 digit account PIN number you can *611 to make payment