topic Re: Bills from 2021 in Get Support

Bills from 2021

suzykendrick — Thu, 16 Feb 2023 12:41:33 GMT

I'm trying to get a copy of my bills from 2021/2022 for tax purposes. My login information isn't working and when I try to reset the password, I never receive the reset email or text. Help!

Re: Bills from 2021

Handy1 — Thu, 16 Feb 2023 12:54:17 GMT

@suzykendrick Have to see if support can help you

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Bills from 2021

suzykendrick — Thu, 16 Feb 2023 13:09:42 GMT

Thank you! I submitted a ticket.

Re: Bills from 2021

HALIMACS — Thu, 16 Feb 2023 16:27:19 GMT

I doubt they’ll be able to supply 2021.

But you can try your luck @suzykendrick

🤞🤞

Re: Bills from 2021

suzykendrick — Thu, 16 Feb 2023 19:46:05 GMT

They are! It can take up to 30 days but they are able to provide me with all past bills. 🙂

Re: Bills from 2021

dabr — Thu, 16 Feb 2023 19:58:12 GMT

@suzykendrick So you got confirmation from CSA's that they can go back many years or just the last one or two year(s) for the bills?