topic US charges in Get Support

US charges

Barbie123 — Tue, 14 Feb 2023 12:49:57 GMT

I have unlimited calling and texting in the US on my regular plan. I am travelling to the US for two months. Do I just need to buy US data every 15 days to be completely covered while visiting there?

Re: US charges

Handy1 — Tue, 14 Feb 2023 12:40:53 GMT

@Barbie123 Yes you would need a US add on for PM to work in the US .. but honest for that long a trip your best to bet local pre paid SIM card for your trip probably cheaper and definitely more reliable

Re: US charges

computergeek541 — Tue, 14 Feb 2023 12:48:03 GMT

@Barbie123 wrote:
I have unlimited calling and texting in the US on my regular plan. I am travelling to the US for two months. Do I just need to buy US data every 15 days to be completely covered while visiting there?

To answer your question, we would need to know which plan you have. Public Mobile did once offer a plan that includd usage in the U.S. However, most plans, probably including yours don't include calling and text in the U.S., but rather include calling and texting to the U.S. (from Canada). In that case, you would need a roaming add-on that includes calling, texting, and data.

Re: US charges

computergeek541 — Tue, 14 Feb 2023 12:50:33 GMT

@Handy1 wrote:
@Barbie123 Yes you would need a US add on for PM to work in the US .. but honest for that long a trip your best to bet local pre paid SIM card for your trip probably cheaper and definitely more reliable

The customer is aware that an add-on on is needed and is asking which add-on is needed, specifically whether only adding a data-on on would result in ful coverage or not.

Re: US charges

darlicious — Tue, 14 Feb 2023 13:27:59 GMT

@Barbie123

It doesn't sound as though you have the $60 Canada/US Roaming plan offered between July and November of 2019. Do you have an older US Roaming plan? If yes and it has no data component and you feel you would need data rather than relying on free wifi then adding a US Roaming data add on would be prudent.

For more info on US Roaming add ons read this post and the update post for the latest info...

https://productioncommunity.publicmobile.ca/t5/Get-Support/US-Roaming-Add-ons-Decommissioning-of-US-3G-HSPA-Networks/td-p/843202

Re: US charges

Barbie123 — Tue, 14 Feb 2023 13:47:41 GMT

Thank you for helping me , I have a $50 plan unlimited calling and texting to Canada and U S but as someone mentioned, not while in the US, so I am going to need data, calling, and texting while in the US. I guess I could buy a SIM card while visiting.

Re: US charges

Barbie123 — Tue, 14 Feb 2023 13:48:48 GMT

Thank you so much, I never thought of that.

Re: US charges

Barbie123 — Tue, 14 Feb 2023 13:50:09 GMT

Thank you.

Re: US charges

Barbie123 — Tue, 14 Feb 2023 13:50:51 GMT

I will do that, thank you.