topic Re: sim card in Get Support

sim card

JEdmundson — Sat, 11 Feb 2023 00:58:16 GMT

I am an existing Public Mobile customer and I bought a new phone on-line from Public Mobile. Can I activate the sim card provided and keep my existing phone number?

Re: sim card

BKNS27 — Sat, 11 Feb 2023 01:16:50 GMT

@JEdmundson

Just take out the SIM from your old phone and pop it into the new phone. Everything is in the SIM.

Re: sim card

LoveNature — Sat, 11 Feb 2023 00:59:43 GMT

Hi @JEdmundson

Re: sim card

dust2dust — Sat, 11 Feb 2023 01:02:07 GMT

Do you still have your old sim card?

Re: sim card

Handy1 — Sat, 11 Feb 2023 01:05:37 GMT

@JEdmundson No need to activate , just take old SIM card out of old phone and put it in your new phone easy peasy and your number is kept same

Re: sim card

softech — Sat, 11 Feb 2023 01:10:32 GMT

@JEdmundson No need to use the new sim if you still have the old sim in side your old phone.

Just remove the sim card from the old phone and insert into the new.

In case the old sim looks to big for the new phone, look closely and see if you can remove the "frame" and make it smaller. Your sim should be a 3-in-1 sim card, you can make a regular sim, micro sim into a nano sim

Re: sim card

JEdmundson — Sat, 11 Feb 2023 01:12:23 GMT

Thank you

Re: sim card

JEdmundson — Sat, 11 Feb 2023 01:14:05 GMT

Thank you. I didn't know I could change the sim card number in my account.

Re: sim card

softech — Sat, 11 Feb 2023 01:16:31 GMT

@JEdmundson wrote:
Thank you. I didn't know I could change the sim card number in my account.

@JEdmundson if you decide to use the new sim card and change the number on your account, please ONLY use do it on a Desktop or Laptop computer (using mobile phone or tablet would not work as there is gltiches)

Login to My Account using desktop/laptop, click Quick Link on the top right, select Change Sim card and follow the steps to enter the new sim number

https://selfserve.publicmobile.ca/en/account/edit/your-account

Re: sim card

BKNS27 — Sat, 11 Feb 2023 01:21:14 GMT

@JEdmundson

If you still have your old SIM, you don’t need to Change the SIM number.

You can save it or give it to a family member or friend. There is no expiry date on the SIM. Don’t forget to give them your referral code so they can get a $10 credit on their second bill and you will get $1 or 1 point every month on your account.

Re: sim card

hycm53 — Sat, 11 Feb 2023 01:45:42 GMT

@JEdmundson wrote:
I am an existing Public Mobile customer and I bought a new phone on-line from Public Mobile. Can I activate the sim card provided and keep my existing phone number?

Just insert your sim card into your new phone, that's it! Don't need to activate and still keep your exiting phone number.

Re: sim card

hycm53 — Sat, 11 Feb 2023 01:46:49 GMT

@JEdmundson wrote:
Thank you. I didn't know I could change the sim card number in my account.

You don't need to change sim card number until you get new sim card.

Re: sim card

ShawnC13 — Sat, 11 Feb 2023 01:55:25 GMT

@JEdmundson,you can use your current SIM in your new phone. PM send out another SIM in case you need it but I'm most cases I believe it is for you to give to a friend and try and earn a referral and new customer to PM.

Re: sim card

JEdmundson — Sat, 11 Feb 2023 13:05:36 GMT

Thank you ShawnC13 and to all others who posted suggestions. My old phone used a micro sim card and my new phone uses a nano. I removed the frame from my old card and inserted it into my new phone - works fine. I'm keeping the frame - just in case. Again, thanks everyone.