topic Re: SIM card order#325696 in Get Support

SIM card order#325696

Bryceheath — Fri, 10 Feb 2023 23:00:41 GMT

I didn’t receive a confirmation email with my order number therefore I cannot track the shipping

please help

Re: SIM card order#325696

Handy1 — Fri, 10 Feb 2023 23:01:50 GMT

@Bryceheath Can take 3 weeks to arrive if you need one sooner try Telus Koodo store for in person pick up , also you ask support for a update

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Re: SIM card order#325696

BKNS27 — Fri, 10 Feb 2023 23:08:24 GMT

@Bryceheath

Sorry, PM doesn’t send a confirmation of your order and it will be send by standard mail. It will take from 3 days to 3 weeks to arrive.

Re: SIM card order#325696

darlicious — Fri, 10 Feb 2023 23:15:29 GMT

@Bryceheath

Sim cards are sent via Canada Post regular mail. There is no tracking. Where are you located? Depending on your location the contracted supplier ships on their own timeline. From my experience Sim cards shipped out of Calgary in the west usually arrive within 5 business days. Other Sim card shipments back east seem to take much longer.