topic Re: Time to get a SIM card in Get Support

Time to get a SIM card

randis1 — Tue, 04 Jan 2022 19:59:49 GMT

Does anyone know how long it takes for a SIM card to be sent from PM once you order one?

Randi

Re: Time to get a SIM card

makkahn28 — Wed, 10 Aug 2016 01:36:09 GMT

Depending on where you live, but within a few days

Re: Time to get a SIM card

randis1 — Wed, 10 Aug 2016 01:36:54 GMT

I leave in the Montreal area.

Randi

Re: Time to get a SIM card

makkahn28 — Wed, 10 Aug 2016 01:37:06 GMT

Also, PM currently uses Purolator I believe to ship Sim, you must pay, BUT PM will refund in Self-Serve Account as credit back when Sim is activated

Re: Time to get a SIM card

Pier — Wed, 10 Aug 2016 01:39:45 GMT

A couple of days, not much. I got mine after just 3 days. If you're lucky, you might get it within the next to five days following your purchase's day. I hope you'll get it soon.

Re: Time to get a SIM card

makkahn28 — Wed, 10 Aug 2016 01:40:39 GMT

Yes, so you should not have too much to worry.

Re: Time to get a SIM card

JaK — Wed, 10 Aug 2016 01:48:06 GMT

You can get the sim card in 1 or 2 days if you pay a $20 non-refundable shipping fee. Normally PM also offers free Canada Post shipping, which was usually less than a week, but that has been suspended for the last couple months because of the possible CP strike. The alternative right now is Puralator shipping were you pay a fee but can apply for a refund from PM on activation. Don't know what the average is with Puralator, but there have been a number of complaints voice in these forums about shipping taking up to 2.5 weeks and cards being lost. Hopefully those are just the outlier cases.

Re: Time to get a SIM card

paotranq — Wed, 10 Aug 2016 01:59:53 GMT

I got mine in 3days time (in Ontario). They are pretty quick about it, in my opinion.

Re: Time to get a SIM card

lostinspace — Wed, 10 Aug 2016 02:10:17 GMT

3 days is what I can confirm as well.

Re: Time to get a SIM card

ellenyw — Wed, 10 Aug 2016 02:24:56 GMT

It's been four for me and still waiting! I really hope it arrives this week 🙂

Re: Time to get a SIM card

lostinspace — Wed, 10 Aug 2016 02:27:49 GMT

They even send an email from PM 2nd time to give you tracking id on the envelope. If you already got that email, you can track it. That email tends to come the third day.

Re: Time to get a SIM card

ellenyw — Wed, 10 Aug 2016 02:30:29 GMT

@lostinspace Really? I have not received any tracking number.

Re: Time to get a SIM card

lostinspace — Wed, 10 Aug 2016 02:34:14 GMT

Probably don't be concerned until Friday. I ordered one on 6th and got it today. Came by priority canada post service which is the heighest level delivery service of Canada Post. And if I know Canada Post it will make it's way to your door tomorrow.

Re: Time to get a SIM card

lostinspace — Wed, 10 Aug 2016 02:36:18 GMT

And BTW , there is no strike situation for Canada Post. Not in close future (till Friday ) 110%. So rest assured.

Re: Time to get a SIM card

ellenyw — Wed, 10 Aug 2016 02:38:02 GMT

Okay thanks for letting me know. Since they are arriving in Canada post and not purolator, does that mean that they are able to be dropped off at a PO box? Nothing at my door so I'm wondering if it could have been dropped off there.

Re: Time to get a SIM card

lostinspace — Wed, 10 Aug 2016 02:42:14 GMT

It should come exactly where your regular mail comes in. wherever Your enbridge bill or your hydro bill... comes.and doesn't require sign. So possibly just with tegular mail. At least that's how i got it his afternoon in GTA.

Re: Time to get a SIM card

ellenyw — Wed, 10 Aug 2016 02:44:29 GMT

Alright perfect, I will check tomorrow then. I live in a more rural area so it may have ended up in my PO box if Canada post is delivering.

Re: Time to get a SIM card

socialcocoon — Wed, 10 Aug 2016 04:20:51 GMT

It took 2 days for me.

Re: Time to get a SIM card

JMCD — Wed, 10 Aug 2016 07:28:30 GMT

I've ordered 2 with Canada post regular mail. Both took about 5 business days.