topic Re: What is the difference between plans? in Get Support

What is the difference between plans?

Vince666 — Fri, 10 Feb 2023 00:23:24 GMT

I am a little confused that 20gig plans cost less then 15 gig plans.

I'm sure I'm missing something. I'm fine with getting the $60 plan but I just can't see the difference between the 20 gig 4G and 15 gig 4G thanks

Re: What is the difference between plans?

computergeek541 — Fri, 10 Feb 2023 00:24:13 GMT

@Vince666 wrote:
I am a little confused that 20gig plans cost less then 15 gig plans.

I'm sure I'm missing something. I'm fine with getting the $60 plan but I just can't see the difference between the 20 gig 4G and 15 gig 4G thanks

15GB is available for $40 while 20GB is available for $45.

Re: What is the difference between plans?

Vince666 — Fri, 10 Feb 2023 00:26:52 GMT

Not according to what I read.. it shows that then is goes to a plan for $60 @ 15 Gig i dont understand why 15 cost more then 20

Re: What is the difference between plans?

LoveNature — Fri, 10 Feb 2023 00:27:24 GMT

Hi @Vince666

is still available at activation for ( plan $40 = 15GB ) or other plan ( $45 = 20GB ) forever price.

Re: What is the difference between plans?

computergeek541 — Fri, 10 Feb 2023 00:28:16 GMT

@Vince666 wrote:
Not according to what I read.. it shows that then is goes to a plan for $60 @ 15 Gig i dont understand why 15 cost more then 20

Ignore the $60 plan. It is coded as a seperate plan but an identical plan is avaialble for $40.

Re: What is the difference between plans?

Handy1 — Fri, 10 Feb 2023 00:29:59 GMT

@Vince666 There 15Gb for $40 and 20Gb for $45 both 4 G service only difference is 5gigs and $5

Re: What is the difference between plans?

hTideGnow — Fri, 10 Feb 2023 00:30:00 GMT

hi @Vince666 yes, they mixed some me older plan, maybe they try to make the $40 and $45 plans more attractive. It is all marketing:)

Re: What is the difference between plans?

Vince666 — Fri, 10 Feb 2023 00:38:38 GMT

That makes sense although now it won't let me see the 20 gig plan. 😕 I'll keep trying because I want the 20 gig 4G. Thanks for clarifying!

Re: What is the difference between plans?

HALIMACS — Fri, 10 Feb 2023 00:42:13 GMT

Are you activating here, or looking to change plans?

Make sure to SCREENSHOT if you're changing plans and you 'see' the plan you desire on the Plan Change screens. A little screenshot can go a long way toward some goodwill by Customer Support Agents.

😉

Re: What is the difference between plans?

Vince666 — Fri, 10 Feb 2023 00:45:38 GMT

I am changing plans to a 4G. Earlier today I was able to see several plans in the 4G category now I only see 2. I want the 4G 20 gig plan but it isn't an option anymore

Re: What is the difference between plans?

computergeek541 — Fri, 10 Feb 2023 00:48:19 GMT

@Vince666 wrote:
That makes sense although now it won't let me see the 20 gig plan. 😕 I'll keep trying because I want the 20 gig 4G. Thanks for clarifying!

The small arrows have to be clicked on to see or select the next plan.

Re: What is the difference between plans?

Handy1 — Fri, 10 Feb 2023 00:49:09 GMT

@Vince666 It’s there still use the arrows

Re: What is the difference between plans?

HALIMACS — Fri, 10 Feb 2023 00:50:49 GMT

@Vince666

This is what I can see, $40 for the 15GB and $45 for the 20GB. Use the yellow arrows on the right (if on desktop) or the similar arrows on a mobile device to scroll through available plans.

And BE SURE to change on next renewal to avoid loss of remaining value of current plan as they won't prorate or refund partial cycles.

Re: What is the difference between plans?

LoveNature — Fri, 10 Feb 2023 00:52:09 GMT

Hi @Vince666

use browser from computer,and clear cache/cookies/ open inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

Re: What is the difference between plans?

Vince666 — Fri, 10 Feb 2023 00:53:50 GMT

Perfect got it thank you very much!

Re: What is the difference between plans?

Community_QA — Fri, 10 Feb 2023 04:11:16 GMT

the plans page is now all screwed. The PM page shows a lot less plans than they offer on activation or plan change. Why?

Re: What is the difference between plans?

DennyCrane — Fri, 10 Feb 2023 07:33:27 GMT

Public Mobile has those plans on promotion right now, but they like to mess with people so they concurrently keep the regular priced plans with less data also available. Just take the promo plan and start the car.