topic Re: Bonus SIM card in Get Support

Bonus SIM card

marshall_hall — Thu, 09 Feb 2023 21:49:14 GMT

I never received my bonus SIM card. I would like to find out how i can get a second sent out as i know someone who would like to take advantage of it.

Re: Bonus SIM card

dabr — Thu, 09 Feb 2023 19:49:59 GMT

@marshall_hall You'll need to contact support and ask them to send the missing SIM card by submitting a ticket via chatbot here: https://www.publicmobile.ca/en/on/get-help

Re: Bonus SIM card

Handy1 — Thu, 09 Feb 2023 19:51:08 GMT

@marshall_hall You need to ask support for this

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Bonus SIM card

hTideGnow — Thu, 09 Feb 2023 19:54:52 GMT

HI@marshall_hall

Just message them and ask them to send you back anotehr one

please message them if you are not PM customers yet

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

if you are customer, open ticket with PM using Chatbot

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

Re: Bonus SIM card

BKNS27 — Thu, 09 Feb 2023 20:13:34 GMT

@marshall_hall

Just private message them on the envelope icon above.

Remember to give your referral code to the other person so they will get $10 credit on their second month bill and you will get $1/1 point credit.

If you need a referral for the $10 credit or n your bill. Any members here will give you if you ask.😉