topic Re: Porting in Get Support

Porting

tinodias — Wed, 08 Feb 2023 17:20:04 GMT

How do I get Public mobile to send the text again as Bell says the number i had with them is still active.

computergeek541 — Wed, 08 Feb 2023 17:19:50 GMT

@tinodias wrote:
How do I get Public mobile to send the text again as Bell says the number i had with them is still active.

You will need to use the chatbot to open a ticket and ask a Public Mobile customer support agent for help. Please do that through: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

dust2dust — Wed, 08 Feb 2023 17:24:58 GMT

Use the number in this link that gets to the porting help desk:

Adding - or using google . ca type in -> telus porting help number <- and the number will be up front and centre.

Handy1 — Wed, 08 Feb 2023 17:23:03 GMT

@tinodias Here a link for the port support

PM port support direct link

softech — Wed, 08 Feb 2023 17:23:08 GMT

@tinodias Porting into PM?

There is a number to contact porting support. i will message you the number. Please check your Community inbox.

HALIMACS — Wed, 08 Feb 2023 17:52:45 GMT

Great roundabout way to not post the number, yet provide the number.

👍

BKNS27 — Wed, 08 Feb 2023 18:27:19 GMT

Did you reply to the text confirming you are porting out with the old Bell SIM in the phone within the 90 minute window?

If not, contact the CS_Agent to restart the porting process again for you.