topic Re: Rewards in Get Support

Rewards

nsecord — Tue, 07 Feb 2023 21:41:52 GMT

Can you use some rewards points and some money to pay for add ons.

Re: Rewards

Handy1 — Tue, 07 Feb 2023 21:43:10 GMT

@nsecord You can use points towards add on and phone bill

Re: Rewards

nsecord — Tue, 07 Feb 2023 21:45:38 GMT

Thanks for info.

Re: Rewards

dabr — Tue, 07 Feb 2023 21:48:44 GMT

@nsecord You can only redeem the points once you've collected 15 and then you can redeem via the Rewards portal which will be added to your self serve account balance within a day or two. You can also use less amounts of points toward purchasing add-ons.

edit: 15 points = $15

Re: Rewards

softech — Tue, 07 Feb 2023 21:53:17 GMT

@nsecord you can freely use the points you like

Like points in other rewards programs, the points are in your account. When you collect enough points, you go and pick your "prize" to redeem. $15 bill credit is just like any other add-ons on the list. So, you just pick what you like. No need to use them all of you don't want to

An no, they won't flush your points or auto-redeem for anything. You are fully in charge of that

Re: Rewards

HALIMACS — Tue, 07 Feb 2023 21:58:15 GMT

I could be mistaken, however I believe @nsecord is asking whether you can split the purchase of an add-on to use 'some' points and 'some' cash (actually, credit or visa/mc debit or available funds) towards its purchase.

I believe the answer is no.

You can either use points -or- $$$ funds to purchase add-ons.

Re: Rewards

darlicious — Tue, 07 Feb 2023 22:00:43 GMT

@nsecord

There's no split payment on points redemptions. But luckily some add ons are nicely discounted like the US roaming data add ons $10/250mb=5pts redemption. But you can redeem bill credits when suspended.

Re: Rewards

LoveNature — Tue, 07 Feb 2023 22:01:30 GMT

Hi @nsecord

yes you can redeem your rewards points to get Add-ons.,. also you can lower your bill from 15 points to $15 will be added to you amount at Available Fund to using for next cycle will be taken from there automatically.