topic Re: Call forward to a US number in Get Support

Call forward to a US number

micagagne — Tue, 07 Feb 2023 16:58:50 GMT

Can I forward my number to a US number if I have international minutes on my account? I plan on getting a 5 days sim card for the US and I would like to forward my calls to it.

Re: Call forward to a US number

HALIMACS — Wed, 08 Feb 2023 01:40:48 GMT

~~Yes, as long as you have a US long distance calling add on in effect and included with the international one you mentioned, @micagagne~~

EDIT: the above information ~~may be~~ IS incorrect – ~~stay tuned, or try it, and let us know if you can get it to work!~~

As others have stated, doesn't work.

Bummer.

Re: Call forward to a US number

dust2dust — Tue, 07 Feb 2023 16:54:23 GMT

No, you can't. We can only forward to Canadian numbers. You could get a voip app and get a Canadian number and forward to that. Don't let the sim see a US tower though or the forwarding will break.

The roaming add-ons from here may work for you. Data and text should work fine but yes talk is problematic.

@HALIMACS- ???

Re: Call forward to a US number

HALIMACS — Tue, 07 Feb 2023 16:57:25 GMT

Hold it - you can’t?

I’m not sure I understand why it wouldn’t work with the proper long distance add on?

I will admit, I’ve never tried it – but I have forwarded to Canadian numbers a couple of times and it works very well.

Re: Call forward to a US number

dust2dust — Tue, 07 Feb 2023 17:00:22 GMT

@HALIMACS- I'm sure you have all the freebies from over the years...try it. Maybe I'm wrong.

Re: Call forward to a US number

computergeek541 — Tue, 07 Feb 2023 17:01:42 GMT

@HALIMACS wrote:
Hold it - you can’t?

I’m not sure I understand why it wouldn’t work with the proper long distance add on?

I will admit, I’ve never tried it – but I have forwarded to Canadian numbers a couple of times and it works very well.

Call forwarding isn't treated the same as a incoming (or outgoing phone calls). At other carriers, some in the past have had seperate pools of call fowarding minutes.

Re: Call forward to a US number

micagagne — Tue, 07 Feb 2023 17:06:05 GMT

I have plenty of Int'l minutes, so I hope this will work.

Re: Call forward to a US number

computergeek541 — Tue, 07 Feb 2023 17:07:28 GMT

@micagagne wrote:
I have plenty of Int'l minutes, so I hope this will work.

Sorry, but it won't work. The answer given earlier saying that calls cannot be forwarded to U.S. numbers is correct.

Re: Call forward to a US number

dust2dust — Tue, 07 Feb 2023 17:08:57 GMT

Give it a try. I would be very surprised.

Set the call forwarding (either all or unanswered) to something like a US hotel (adding - not toll free) or something. From another phone, call your number. See what happens.

Re: Call forward to a US number

HALIMACS — Tue, 07 Feb 2023 17:32:38 GMT

Let us know what you find out please @micagagne

Though I suspect from a little reading of past threads, @computergeek541 & @dust2dust are likely correct.

🤷🏻‍♂️

Re: Call forward to a US number

micagagne — Tue, 07 Feb 2023 17:33:03 GMT

Thanks.

It is something that PM should look into as roaming and call are not as good from what I read in the community. On Amazon, a 6 days sim with unlimited call/text to the US/Canada/Mexico, unlimited data in th US and 5Gb in Canadaand Mexico for under $30.

Re: Call forward to a US number

darlicious — Tue, 07 Feb 2023 17:34:48 GMT

@micagagne

You can only forward to US toll free numbers accessible to Canadian callers as confirmed by @Nezgar .

@dust2dust

I do wonder if the $60 Canada/US plan can call forward to a US phone #?

Re: Call forward to a US number

Nezgar — Tue, 07 Feb 2023 18:08:17 GMT

@micagagne wrote:
Can I forward my number to a US number if I have international minutes on my account? I plan on getting a 5 days sim card for the US and I would like to forward my calls to it.

Since you cannot call forward to a number outside of Canada, I recommend one of two options:

Sign up for a free TextNow VoIP app, which will give you a new Canadian phone number, to which you can forward your number to while you are away - though for the forwarding to continue to work while you are in the USA, you must ensure you never let your Public Mobile SIM register to a USA tower - I recommend removing the Public Mobile SIM before you cross the border. Now as long as your phone has Wi-Fi or mobile data connectivity to the Internet, the forwarded calls to your Public Mobile number will ring on your TextNow app.
..or:
Modify your voicemail greeting suggesting an alternate US number for callers to reach you at, or even potentially the TextNow number as well.

Re: Call forward to a US number

dust2dust — Tue, 07 Feb 2023 18:27:11 GMT

@darlicious- I just tried forwarding to a toll free claims number for Geico US and it was accessible for dialing. Forwarding got me a busy signal. Dialing got an answer.

I tried forwarding to a restaurant in Boise ID. Busy. I didn't bother dialing.

I forwarded to ICBC toll free that also got me a busy signal.

It would seem we can't forward to any toll free.

I would wonder too. So those with that plan can try it too so we can put that to rest.

I have all the same minutes.

@micagagne, @HALIMACS

Re: Call forward to a US number

darlicious — Tue, 07 Feb 2023 18:36:40 GMT

@micagagne

Do you have an e-sim capable phone? If so there are cheaper options that are more convenient than a traditional Sim card. Or give mint mobile's free trial a go.....

https://forums.redflagdeals.com/mint-mobile-free-usa-10gb-data-text-calls-service-30-days-esim-available-2599718/

Public mobiles only issue is voice calls relying on T-Mobile's 2G network until VoLTE is implemented. Texting and data uses their 4G LTE network which is reliable as any other network provider in the US.

Re: Call forward to a US number

hTideGnow — Tue, 07 Feb 2023 18:40:25 GMT

I can confirm the forward to US number won't work. Tested it out for my uncle not long ago. He is enjoying the warm weather there. He has another number , forwarded but didn't work