topic Re: Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD in Get Support

Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD

Zip4130 — Tue, 07 Feb 2023 06:31:31 GMT

phone drops off immediately when calling out or receiving calls. able to text but inserts random photos in text message. No way to get network status or ETA on repair. First time Publ

Re: Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD

softech — Mon, 06 Feb 2023 21:26:52 GMT

@Zip4130

https://www.telus.com/en/ab/outages

Failure of wireless calling and data services in Alberta and Sasketchewan

Start Time: February 6, 2:53 PM

Last Updated: February 6, 4:16 PM

Cause

Hardware Problem

Details

We apologize, TELUS Services are currently experiencing a disruption, including impact to mobile devices, which may affect your ability to reach emergency (911) services.

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Re: Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD

Handy1 — Mon, 06 Feb 2023 21:27:59 GMT

@Zip4130

Lots of complaints of outages in the last hour especially Alberta Check

Outage map in your area:

https://istheservicedowncanada.com/

edit Telus /PM I’s aware of the issues

Re: Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD

Nezgar — Mon, 06 Feb 2023 22:29:13 GMT

@Zip4130 wrote:
phone drops off immediately when calling out or receiving calls. able to text but inserts random photos in text message. No way to get network status or ETA on repair. First time Publ

Outage seems to be resolved - Working for me now in SK as of 4:06PM CST.